NinjaEssays.com attracts attention as one of the most affordable and reliable custom-writing agencies on the market. This service has already received praise by students who have used its services, but let’s see how it performs when evaluated by a product quality specialist from the eCommerce niche.
Is the website safe enough for students to provide their contact info? Is their risk of delegating writing assignments to professionals justified by the final result? Let’s examine different aspects of this company and come up with a final conclusion.
A successful company in the custom-writing industry needs to be evaluated according to the following criteria:
1. User experience;
2. Safety of payments and refund policies;
3. Availability and reliability of the support system;
4. Quality of the final product;
5. Available deadlines and timely delivery, and
6. Quotes per page and price reductions.
In the continuation of this review, you’ll find detailed information about the company’s performance according to these factors.
Ease of Use
Some writing services ask you to sign up just to get access to the order form. Throughout my experience with online companies, I realized that it’s not convenient to create profiles at different websites just to become aware of their offer. First of all, it’s dangerous to provide your name and email when you don’t know what kind of service you’re dealing with. Plus, you’ll save valuable time if you avoid this unnecessary step.
The fact that you can get all needed information without creating an account at NinjaEssays.com is really beneficial. You have access to the Terms and Conditions, list of services, prices, and customer support as soon as you land at the website. The transparency of the company is a big plus in the eyes of a potential user.
Now let’s see how easy it is to place the order. You’ll immediately locate the Order now button at all pages of the website. It’s everywhere! When you click on it, you’ll be taken to a simple order form that requires your contact information, as well as the details about your paper. The registration, description, and payment stages are combined in a single step. This makes the entire ordering experience very convenient for the customer.
When you place an order at NinjaEssays.com, you’ll need to provide the topic and type of paper you want to order. You’ll also need to include information about the urgency and quality level (Standard, Premium or Platinum). Then, you’ll set the length of your paper and you’ll get an automated estimation of the price. Don’t forget to provide your own guidelines for the paper’s completion. You’ll get the best results if you provide detailed information.
The company enables its customers to select helpful extras for excellent results: order fulfilled by top 10 writers in the relevant category; professional proofreading; VIP Service package, and preferred writer’s ID for returning customers. You can complete the order form in less than 10 minutes, but make sure to be as attentive as possible at this stage, since your input determines the convenience the overall experience.
Payments and Refunds
It’s really important for a student to choose a safe company that protects the payments according to the highest security standards. The payments at NinjaEssays.com are processed by Authorized.Net, so that should give you enough confidence. This payment gateway does not store your data, so you can rest assured that the details of your transaction will be safe from third parties. The company accepts Discover, VISA, American Express, and MasterCard. If you hold any of these cards, it will be easy for you to place an order.
Now, let’s examine the refund policy. The company offers a Money Back guarantee, which means that you can get a refund if you decide to cancel the order or you’re not happy with the results. Let’s see how this policy is elaborated in the Terms and Conditions.
You can send a request for refund or cancellation via the Order Messaging System or by email. The company will provide a partial or total refund if you don’t get the content by the specified deadline and if the final product does not correspond to the instructions you initially provided. If you request your money back because of bad quality, the company will ask you to back up those claims with strong reasons and examples. When you provide a list of violations, the request will be forwarded to the Quality Assurance Department and you’ll get the refund upon their approval.
Remember: you need to send the refund request within 72 hours after you get the completed order. Otherwise, you won’t be eligible for any refunded amount.
These policies are very fair both for the company and the customers. Since the writers deliver 100% unique products, the company has to protect their work from unethical refund requests. Everyone gets their money back if the service fails to live up to its guarantees.
Effectiveness of the Support System
NinjaEssays is known as a company that’s always available for its customers. The customer service agents are accessible 24/7 via live chat, so you can easily rely on their assistance during the order’s placement and at any point from there on. In addition to the messaging system, the service also offers a phone number and email contact. The agents do not provide random answers; their goal is to contribute towards the company’s reputation and boost the user’s experience at the website.
Let’s not forget the fact that you can also contact the writer of your order at any stage of the process.
Quality of Products
This is possibly the most important factor of evaluation for any eCommerce product quality specialist. What level of quality do the customers of NinjaEssays get? We need to take a look at the writers’ qualifications before we can come to any conclusion.
This company hires only MA and PhD writers who are trained to complete various types of academic projects on topics that belong to their area of study. Let’s say that you want to order a case study for your psychology course project. Depending on the level of quality you choose, the company will pair you with a writer who holds an MA or PhD in psychology. That means that your author will already have the needed base of knowledge, so he will develop a believable discussion based on strong arguments and facts.
Although you’ll deal with an educated writer at NinjaEssays.com, you’ll still have the lead. The final result will be custom-tailored according to your instructions, so you can always hope to receive top-quality content that meets your professor’s expectations.
Range of Deadlines
It’s really important for a customer to get the expected product without any deadline violations. At NinjaEssays.com, you get a guarantee for timely delivery. You have ten deadlines to choose from when placing an order for an essay and other simpler papers: from 10 days to 3 hours. Of course, the urgency options for more complex projects are not the same. If you want to order a dissertation, you’ll need to allow the writers to work for a longer period of time, so the available deadlines range from two months to 48 hours.
If you need a huge piece of content, the company won’t accept to complete the order within the shortest timeframe. Note that the writers start working on each project from scratch, so you have to allow a reasonable deadline. However, if the company accepts your order and processes the payment, you won’t have to worry about the due date because you’ll be protected with a guarantee for timely delivery.
Price Quotes and Discounts
You don’t need to create a profile or contact an agent to learn what the final price of your project would be. There is a concise price chart that gives you the quote per page for the type of project, deadline, and quality level you need. Essays come with prices from $15.99 to $52.99 per page, whereas dissertations are priced from $18.99 to $46.99 per page.
Note that there is always a possibility to get a discount at this website. As a new user, you can apply a code at the checkout to receive 25% off. When you return for more services, you’ll get 5%, 10% or 15%, depending on the number of pages you accumulate. You can get a lower price if you contact the live support, so take your chance and talk to an agent before placing the order.
Summary: Is NinjaEssays.com a Good eCommerce Site?
NinjaEssays.com is a successful website that performs well in different aspects. The customer can easily find the needed information and place an order through a simplified process. The company protects the customers with policies for refunds and safe payments, so students have great chances of getting the expected results.
The customer support agents are available 24/7/365 through several contact options. The team of writers is very versatile, so you’ll be matched with a qualified writer for any order you place. When your order at NinjaEssays.com is processed, the company will guarantee its timely completion. Finally, the affordable quotes distinguish this company as one of the most cost-effective choices in the academic writing industry.
NinjaEssays is a smart choice for students and other clients who want to receive custom-written content of highest quality for a competitive price.